Cancellation, Refund, Withdrawal Right and Conditions
CANCELLATION, REFUND, RIGHT OF WITHDRAWAL AND CONDITIONS
one. Buyer; has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to him/her or to the person/organization at the address indicated, without giving any justification and without paying any penalty. In order to exercise the right of withdrawal, the Buyer must notify the Seller of his decision that he wishes to exercise his right of withdrawal by written notification (e-mail) or other means offered on the website (easy return tab) and must ship the product to the Seller within the 14-day period specified in this article. However, the product must not be in the category of Products for which the Right of Withdrawal cannot be exercised.
2. If the Buyer returns the product with the cargo company that the Seller has an agreement with, the delivery costs will be borne by the Seller.
3. The buyer will submit the product's invoice and the return form, if any, along with the product. In addition, the product to be returned must be sent complete and undamaged, along with its box, packaging and standard accessories, if any.
4. After the product returned by the Buyer is delivered to the Seller, the Seller will examine whether the necessary conditions for return are met. If the return conditions are met, the Seller will confirm the return via the Website and refund the Product price to the Buyer within 14 (fourteen) days from the date of delivery of the product.
5. If there is a decrease in the value of the goods or a return becomes impossible due to a reason arising from the Buyer's fault, the Buyer is obliged to compensate the Seller for the damages to the extent of the fault. However, the Buyer is not responsible for any changes or deteriorations that occur due to improper use of the product within the right of withdrawal period.
6. If the campaign limit amount set by the Seller falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
7. The products for which the Right of Withdrawal cannot be exercised are as follows:
- Contracts for goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.
- Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.
- Contracts for the delivery of goods that can quickly deteriorate or expire.
- Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene.
- Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
- Contracts regarding books, digital content and computer consumables presented in tangible form, provided that the protective elements such as packaging, tape, seal and package have been opened after the delivery of the goods.
- Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement.
- Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and utilization of free time for entertainment or recreation purposes, which must be made on a certain date or period.
- Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.
- Contracts regarding services whose performance started with the approval of the consumer before the right of withdrawal expires.
Email information for notification of withdrawal:
Title: Monadas Bijou (Merve Burma)
Email: info@monadasbijou.com
Carrier company for return:
Shipping: Domestic Cargo
8. The Buyer accepts in advance that he has been informed about the right of withdrawal.